Hi John & Natalie
Order received today - fantastic service .
Many thanks
Tony
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Victor29/01/2022, 16:31
Hi Natalie
Many thanks for first class customer service.
Kind regards
Victor
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Peter M13/12/2021, 12:20
Received my new Tere glasses today together with the complimentary Milos frames. Thank you so much for your excellent customer service and communication. It's a rare thing these days, and makes Eyelids a very special company to deal with.
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Maggie13/12/2021, 12:13
I spoke with a gentleman on the phone the other day after I had messed up my order myself.
He advised me on how to calculate the correct strength from my prescription, accepted my return, issued me with a new pair of glasses, all within 2 / 3 days
That level of courtesy, efficiency and manners is unheard of in modern day online buying, and much appreciated.
Please pass on my thanks.
Regards
Maggie
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Rosemary18/11/2021, 10:54
Hello John
A quick note of thanks for the replacement glasses received this morning. Excellent customer service!
Best wishes
Rosemary
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Kathleen22/10/2021, 11:36
Great, thank you so much! It was my own mistake and I am very impressed by the customer service. I got glasses from you before and was equally happy with them. Kathleen
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Debra C03/08/2021, 21:54
Fab Glasses:I have just received my reading glasses from you, fast delivery too.
Very happy with them, the holding pouch and cleaning cloth.
Thanks again.
Debra Cooper
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Eric S25/07/2021, 11:50
Replacement: recd' thank you. excellent service. I fixed the snapped pair with some old-fashioned fuse wire !
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Dorothy V04/06/2021, 18:04
Best reading glasses I've ever owned -- and I have owned them for a very long time. I always keep two pairs in every room (and somehow, they always end up crowded into the same room -- my study of course. Then I start the daily search, yet again, and make sure there are two pairs in every room, and on every desk, or table, or work surface. I don't know how on earth I can lose so many of them (under the bed, maybe?), but every few years I do have to stock up again -- which is of ccourse when I start finding them yet again, sometimes on the garden table, after the rain. They survive even that -- so I am never, ever without my Eyelids. Thanks, guys. DV