We received the replacement glasses on Friday the 21 and sent the original pair pack in the envelope provided.
Can I just say thank you for the prompt and easy resolution of the issue.
I was quite frankly amazed at how easily it was dealt with.
I could not find a feedback section of your website but please feel free to use my comments and name in any promotional material you produce.
I cannot rate the service higher.
Thanks
P
Philip17/11/2014, 00:00
Thanks too for the prompt despatch of my spectacles which I received today. I’m delighted with my NOAM spectacles and will be ordering again from you !!
D
David08/10/2014, 01:00
Thanks for getting back to me. It was the black pair rather than the blue one, code CD2BLK and at 2.00 magnification.
Thanks ever so much for your help. Your company is a really good one with which to do business.
M
Mathilde - The Netherlands03/10/2014, 01:00
Thank you for your email. Your response is swift, refreshing and a relief, frankly, as I've had less positive experiences.
I will be able to take the glasses with me on holiday then, I do appreciate that.
Once again; thank you very much.
P
Pauline01/10/2014, 01:00
I received my replacements yesterday – superb service, considering I had made the error of ordering the wrong items in the first place! No quibbles, no questions, just straight replacement!
I cannot praise your company enough – please add my comments to your testimonial page.
P
Philip30/09/2014, 01:00
Thank you so much for the work that you did resending my order, it arrived at 08.45 this morning (Thursday).
A wonderful pair of glasses, just the job, no problem.
When I want another set, I will be dealing with your company.
P
Piet - The Netherlands13/09/2014, 14:29
Received the Slim Jims in the beginning of this week, thanks a lot for the good service!
J
Jason10/09/2014, 14:29
Although the wrong power, the quality of the glasses seem excellent.
B
Barbara09/09/2014, 14:29
Order received - very pleased with specs.
P
Paul08/09/2014, 14:29
Many thanks for your quick reply and for agreeing to send me a replacement pair straight away. Great service!
R
Richard13/08/2014, 14:29
Many thanks, the reminder will be useful, but you are in my address book for future requirements. Will not be going elsewhere as you service is so efficient and friendly.
A
Ali24/07/2014, 14:29
Many thanks for the prompt delivery of my order which I received today.
All the items were as expected and I am delighted that it took so little time to reach me here in Spain.
J
John - Malta08/06/2014, 14:29
I received my glasses ok and am very pleased with them.
Thanks and regards.
P
Peter Amos Black28/02/2014, 19:24
Got them yesterday thanks very much, really pleased with them.
L
Len26/02/2014, 19:24
Received my glasses this morning, very happy good service, well done
